privacy policy

Charlevoix Area Community Pool (CACP) Privacy Policy

User Information

The Charlevoix Area Community Pool receives, collects and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools such as Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse to and from the page. This information is helpful in determining the success level of an implemented marketing strategy. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), and personal profile.

When you sign up or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above and below.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company and fundraisers, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies

We use cookies to enhance your experience. These cookies are used for analytics, marketing, and monitoring use. If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Third Party Services and Partners

The Charlevoix Area Community Pool partners with Third Party Providers for services such as website hosting, email distribution and monitoring services, data services, payment processing services, name registrars, and other marketing services. Such Providers may receive or have access to our Users Personal Information, in part or in its entirety. Links leaving our website to go to Third Party Providers may be found on our website. Please note that Third Party Services / Partners may have their own policies regarding how they collect and store information.  We encourage you to be aware of the Policies of these Third Party Providers as we do not have control over them. 

Our company website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  Wix Privacy Policy can be found here.

Our company uses the MINDBODY platform (www.mindbodyonline.com) to operate Services and maintain our client database. Your data may be stored through their data storage, databases, and their applications. MINDBODY Privacy Policy can be found here. The payment gateway utilized by MINDBODY adheres to the standards set by PCI-DSS. MINDBODY Security Policy can be found here.

We use MailChimp as our email marketing platform. The information you provide may be transferred to MailChimp for processing in accordance with their Privacy Policy found here and their Terms found here.

Our website links to Social Media platforms. These platforms may collect information such as IP addresses.

Our website uses Google Analytics to measure and collect session information.

We use Google Forms as part of our online registration process. If you prefer not to share your information through Google Forms, please complete the paper form and return it to the Charlevoix Area Community Pool, 11905 US 31 North, Charlevoix, MI 49720.

Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us via email here, or send us mail to: Charlevoix Area Community Pool, 11905 US 31 North, Charlevoix, MI 49720.

A FUNDRAISING EVENT WITH ALL PROCEEDS BENEFITING:

Charlevoix Area Community Pool
Charlevoix Area Community Pool
11905 U.S. 31 North, Charlevoix, MI 49720
Phone: 231-547-0982
Email: info@charlevoixpool.org
Website: www.charlevoixpool.org

The mission of the Charlevoix Area Community Pool is to provide a wide range of aquatic programs promoting health, fitness, recreation and water safety.  The Pool is focused on providing programs that meet the changing needs of area children and adults through a safe, professionally managed aquatic facility that is affordable and accessible to all. We strive to be the best aquatic fitness and recreation resource in the area. The Pool is a 501 (c)(3) non-profit organization. Learn more about the Pool by visiting our website at www.charlevoixpool.org.

 

Copyright © all rights reserved Charlevoix Area Community Pool.